What information do we collect?   

We collect basic information  from  you when you register for the site or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name or email address.  You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions.   Your information, whether public or private, will not be sold, exchanged, transferred  or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
  • To send periodic emails.  The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product, or service information, etc.  
  • Note:  If at any time you would like to unsubscribe from receiving  future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To administer a contest, promotion, survey or other site feature.

How do we protect your information?

We implement a variety security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?

Yes, to enhance your online experience.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety.  However, non personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links:

Occasionally, at our discretion, we may include or offer third party products or services on our website.  The third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  None the less, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only:

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent:

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy:

Change our privacy policy will be posted on this page and may occur at our discretion and without prior notice.




The minimum order for ornament personalization is two dozen with an additional charge of $3.00 per piece. Ornaments that can be personalized are noted with an asterisk on the order form. Customer can provide camera-ready artwork for the personalization.

Presentation Boxes

Ornaments are presented in a 5"X5"X5" signature red gift box at no additional charge.  Oversized ornaments are shipped in a basic protective box.


Defective or broken goods may be replaced within five days of receipt with a return authorization issued by Artistry of Poland LLC.

Shipping Time Guidelines

Ornaments ship from San Antonio, TX three to five days after receipt of order. Time in transit is 2-7 business days in the lower 48 states. Please let us know if you have a special timeline.

Refund Policy

Ornaments can be returned within five business days of receipt provided that they are in the same new condition as when received. Returns must be pre-authorized, so please call us before shipping. Refunds will be for products only, less shipping costs both ways.

Contacting Us:

If there are any questions regarding this privacy policy, you may contact us using the information below.
Artistry of Poland
Phone:  210-354-0001